Vittas Mobile App
Audited existing interfaces, defined design principles, and built a library of reusable components. The system improved design consistency, accelerated product launches, and enhanced team collaboration.
CLIENT
Vittas
CLIENT
Vittas
CLIENT
Vittas
Role
UI/UX Designer
Role
UI/UX Designer
Role
UI/UX Designer
Introduction
Introduction
Introduction
Vittas International provides flexible financing to healthcare providers, distributors, and individuals in Nigeria. Despite a strong offline presence, Vittas needed a digital solution to scale and meet user expectations for convenience and efficiency. The mobile app was envisioned as a key tool to empower users to access credit, manage repayments, and purchase medical products with ease.
Vittas International provides flexible financing to healthcare providers, distributors, and individuals in Nigeria. Despite a strong offline presence, Vittas needed a digital solution to scale and meet user expectations for convenience and efficiency. The mobile app was envisioned as a key tool to empower users to access credit, manage repayments, and purchase medical products with ease.
Vittas International provides flexible financing to healthcare providers, distributors, and individuals in Nigeria. Despite a strong offline presence, Vittas needed a digital solution to scale and meet user expectations for convenience and efficiency. The mobile app was envisioned as a key tool to empower users to access credit, manage repayments, and purchase medical products with ease.
Problem Statement
Problem Statement
Problem Statement
Many Nigerians struggle to pay for healthcare upfront due to limited insurance penetration and lack of quick financing options. Existing solutions are either inaccessible, untrustworthy, or too complex. Vittas needed a mobile platform that:
Enables users to apply for loans within minutes.
Builds trust through security and transparency.
Provides a smooth experience for healthcare financing and purchases.
Many Nigerians struggle to pay for healthcare upfront due to limited insurance penetration and lack of quick financing options. Existing solutions are either inaccessible, untrustworthy, or too complex. Vittas needed a mobile platform that:
Enables users to apply for loans within minutes.
Builds trust through security and transparency.
Provides a smooth experience for healthcare financing and purchases.
Many Nigerians struggle to pay for healthcare upfront due to limited insurance penetration and lack of quick financing options. Existing solutions are either inaccessible, untrustworthy, or too complex. Vittas needed a mobile platform that:
Enables users to apply for loans within minutes.
Builds trust through security and transparency.
Provides a smooth experience for healthcare financing and purchases.
Solution
Solution
Solution
I designed a mobile app that:
Allows instant healthcare loan applications with minimal documentation.
Integrates a healthcare marketplace where users can purchase medical equipment or supplies.
Features a personalized dashboard for tracking loans, repayments, and orders.
Includes accessibility features (high-contrast mode, text resizing) for diverse users.
Uses multi-step authentication for secure transactions.
Offers 24/7 support via chat and call.
I designed a mobile app that:
Allows instant healthcare loan applications with minimal documentation.
Integrates a healthcare marketplace where users can purchase medical equipment or supplies.
Features a personalized dashboard for tracking loans, repayments, and orders.
Includes accessibility features (high-contrast mode, text resizing) for diverse users.
Uses multi-step authentication for secure transactions.
Offers 24/7 support via chat and call.
I designed a mobile app that:
Allows instant healthcare loan applications with minimal documentation.
Integrates a healthcare marketplace where users can purchase medical equipment or supplies.
Features a personalized dashboard for tracking loans, repayments, and orders.
Includes accessibility features (high-contrast mode, text resizing) for diverse users.
Uses multi-step authentication for secure transactions.
Offers 24/7 support via chat and call.
Research
Research
Research
Quantitative Research
Conducted surveys with 250+ potential users across Lagos, Abuja, and Port Harcourt.
Found that 78% of respondents delayed healthcare due to financing difficulties.
90% wanted a mobile solution for faster access to medical loans.
Qualitative Research
Interviewed 15 healthcare professionals and 20 individuals who had previously taken medical loans.
Key insights:
Users prefer dashboards showing repayment progress.
Trust in security features was crucial for adoption.
Interest in an integrated shop for healthcare products.
Quantitative Research
Conducted surveys with 250+ potential users across Lagos, Abuja, and Port Harcourt.
Found that 78% of respondents delayed healthcare due to financing difficulties.
90% wanted a mobile solution for faster access to medical loans.
Qualitative Research
Interviewed 15 healthcare professionals and 20 individuals who had previously taken medical loans.
Key insights:
Users prefer dashboards showing repayment progress.
Trust in security features was crucial for adoption.
Interest in an integrated shop for healthcare products.
Quantitative Research
Conducted surveys with 250+ potential users across Lagos, Abuja, and Port Harcourt.
Found that 78% of respondents delayed healthcare due to financing difficulties.
90% wanted a mobile solution for faster access to medical loans.
Qualitative Research
Interviewed 15 healthcare professionals and 20 individuals who had previously taken medical loans.
Key insights:
Users prefer dashboards showing repayment progress.
Trust in security features was crucial for adoption.
Interest in an integrated shop for healthcare products.
My Design Process
My Design Process
My Design Process
Ideation
We began with brainstorming sessions to explore various solutions. The team proposed several concepts, including a streamlined loan application process and a personalized dashboard for tracking medical loans.
Wireframing
I created wireframes that focused on simplifying the user journey. The layout was designed to be intuitive, with clear navigation and easily accessible information. The wireframes were shared with stakeholders for feedback.
Prototyping
A high-fidelity prototype was developed using Figma. The prototype included interactive elements that allowed stakeholders and users to experience the app's flow. Feedback from user testing led to several iterations to enhance usability.
User Testing
We conducted usability testing with 10 participants, focusing on the ease of navigating the app and completing tasks such as applying for a loan. The tests revealed that users appreciated the simplicity but suggested improvements in the loan approval notification process.
Ideation
We began with brainstorming sessions to explore various solutions. The team proposed several concepts, including a streamlined loan application process and a personalized dashboard for tracking medical loans.
Wireframing
I created wireframes that focused on simplifying the user journey. The layout was designed to be intuitive, with clear navigation and easily accessible information. The wireframes were shared with stakeholders for feedback.
Prototyping
A high-fidelity prototype was developed using Figma. The prototype included interactive elements that allowed stakeholders and users to experience the app's flow. Feedback from user testing led to several iterations to enhance usability.
User Testing
We conducted usability testing with 10 participants, focusing on the ease of navigating the app and completing tasks such as applying for a loan. The tests revealed that users appreciated the simplicity but suggested improvements in the loan approval notification process.
Ideation
We began with brainstorming sessions to explore various solutions. The team proposed several concepts, including a streamlined loan application process and a personalized dashboard for tracking medical loans.
Wireframing
I created wireframes that focused on simplifying the user journey. The layout was designed to be intuitive, with clear navigation and easily accessible information. The wireframes were shared with stakeholders for feedback.
Prototyping
A high-fidelity prototype was developed using Figma. The prototype included interactive elements that allowed stakeholders and users to experience the app's flow. Feedback from user testing led to several iterations to enhance usability.
User Testing
We conducted usability testing with 10 participants, focusing on the ease of navigating the app and completing tasks such as applying for a loan. The tests revealed that users appreciated the simplicity but suggested improvements in the loan approval notification process.
Visual Design
Visual Design
Visual Design
Adopted Vittas branding colors for trust: deep blue (stability), green (health), and white (cleanliness).
Designed consistent, intuitive iconography for actions like applying for a loan, tracking payments, and buying products.
Used accessible typography (large, legible fonts) to support all user groups.
Adopted Vittas branding colors for trust: deep blue (stability), green (health), and white (cleanliness).
Designed consistent, intuitive iconography for actions like applying for a loan, tracking payments, and buying products.
Used accessible typography (large, legible fonts) to support all user groups.
Adopted Vittas branding colors for trust: deep blue (stability), green (health), and white (cleanliness).
Designed consistent, intuitive iconography for actions like applying for a loan, tracking payments, and buying products.
Used accessible typography (large, legible fonts) to support all user groups.
Usability Testing
Usability Testing
Usability Testing
Conducted usability testing with 12 target users in Lagos.
Average loan application time reduced from 20 minutes (competitors) to 5 minutes in Vittas app.
Overall satisfaction score: 4.7/5.
Conducted usability testing with 12 target users in Lagos.
Average loan application time reduced from 20 minutes (competitors) to 5 minutes in Vittas app.
Overall satisfaction score: 4.7/5.
Conducted usability testing with 12 target users in Lagos.
Average loan application time reduced from 20 minutes (competitors) to 5 minutes in Vittas app.
Overall satisfaction score: 4.7/5.
Conclusion
Conclusion
Conclusion
Working on the Vittas app taught me a lot about designing for trust and ease, especially in healthcare and finance. Users appreciated how simple it was to apply for loans, track repayments, and buy medical products—all in one place.
If I could improve anything, I’d run more tests with users in rural areas and focus on features like offline access. Overall, it was a fulfilling project that showed how good design can make healthcare financing more accessible.
Working on the Vittas app taught me a lot about designing for trust and ease, especially in healthcare and finance. Users appreciated how simple it was to apply for loans, track repayments, and buy medical products—all in one place.
If I could improve anything, I’d run more tests with users in rural areas and focus on features like offline access. Overall, it was a fulfilling project that showed how good design can make healthcare financing more accessible.
Working on the Vittas app taught me a lot about designing for trust and ease, especially in healthcare and finance. Users appreciated how simple it was to apply for loans, track repayments, and buy medical products—all in one place.
If I could improve anything, I’d run more tests with users in rural areas and focus on features like offline access. Overall, it was a fulfilling project that showed how good design can make healthcare financing more accessible.
